Refund,Return and Exchange Policy for Paridha
At Paridha, we strive to provide high-quality apparel and ensure your satisfaction with every purchase. If you’re not completely happy with your order, our return policy is designed to make the return process as simple and hassle-free as possible.
1. Return Eligibility
You can return items purchased from Paridha under the following conditions:
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Items must be unworn, unwashed, and in their original packaging.
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All tags and labels must still be attached.
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Returns must be initiated within 07 days of receiving your order.
2. How to Initiate a Return
To start the return process to merchant:
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Contact Us: Reach out to our customer service team at hello@paridha.com with your order number and reason for the return.
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Pack Your Return: Securely package the items to prevent damage during transit.
3. Return Shipping
Customers are responsible for the cost of return shipping, unless the return is due to a defective or incorrect item. We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.
4. Refund Processing
Once we receive your returned item and confirm its condition, we will process your refund:
5. Exchanges
If you would like to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item. This ensures you get your preferred choice promptly.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receipt. We will provide instructions for returning the item and arrange for a replacement or refund.
7. Customer Support
If you have any questions or need assistance with your return, our customer service team is here to help:
Email: Hello@paridha.com
Phone: +91 9238492132
Address: 30 Sultania Road Bhopal
Thank you for choosing Paridha! We appreciate your support and look forward to ensuring your complete satisfaction.