Paridha cotton high neck dress with sitara work

At Paridha, we strive to provide high-quality apparel and ensure your satisfaction with every purchase. If you’re not completely happy with your order, our return policy is designed to make the return process as simple and hassle-free as possible.

1. Return Eligibility

You can return items purchased from Paridha under the following conditions:

• Items must be unworn, unwashed, and in their original packaging.

• All tags and labels must still be attached.

• Returns must be initiated within 07 days of receiving your order.

2. How to Initiate a Return

To start the return process:

1. Contact Us: Reach out to our customer service team at hello@paridha.com with your order number and reason for the return.

2. Pack Your Return: Securely package the items to prevent damage during transit.

3. Return Shipping

Customers are responsible for the cost of return shipping, unless the return is due to a defective or incorrect item. We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.

4. Refund Processing

Once we receive your returned item and confirm its condition, we will process your refund:

• Refunds will be issued to the store credits which can be used at the time of purchase.

• Please allow 5-10 business days for the refund to reflect in your account after processing.

5. Exchanges

If you would like to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item. This ensures you get your preferred choice promptly.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt. We will provide instructions for returning the item and arrange for a replacement or refund.

7. Customer Support

If you have any questions or need assistance with your return, our customer service team is here to help:

Email: Hello@paridha.com
Phone: +91 9238492132
Address: 30 Sultania Road Bhopal

Thank you for choosing Paridha! We appreciate your support and look forward to ensuring your complete satisfaction.